Frequently Asked Questions
Everything you need to know about your order and official merchandise.
When will my order ship?
Standard orders typically process within 3-5 business days. For pre-order items, please refer to the specific shipping date listed on the product page.
What is your return policy?
We accept returns on unworn and unwashed merchandise within 30 days of delivery. Please note that limited edition tour items and music products are final sale.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your location and local customs regulations.
How do I care for my Noah Kahan apparel?
To preserve the print and fabric quality, we recommend machine washing your items inside out in cold water and tumble drying on low heat or air drying.
Can I change or cancel my order after it's placed?
Once an order is placed, it is sent immediately to our fulfillment center. We are unable to guarantee changes or cancellations, but please contact support as soon as possible.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay for a secure checkout experience.